Invalid credentials
Check caps lock and keyboard language. Use your username, not your email address.
Access Login walkthrough
Interactive Brokers login, step by step
Signing in to a brokerage is more than typing a password. Here is the order of events, the doors available and what to do when one jams.
Choose the door
Pick browser portal, terminal or phone app. The credentials stay the same, only the screens differ.
Enter username and password
Use a password manager, and glance at the address bar before typing.
Approve the second factor
Usually a prompt on your phone. Match it to your own action and decline anything you did not start.
Verify the landing screen
Check the last-login time shown inside the account. If it looks wrong, change your password and call support.
Entry points
Which door should you use?
Door
What it is for
Who uses it
Client PortalFunding, reports, settings, simple ordersEveryone
Trader WorkstationAdvanced tickets, charts, option chainsActive traders
Mobile appPosition checks and sign-in approvalsEveryone
GlobalTraderSimplified mobile investingNewer investors
Fixes
When the login refuses to work
No approval prompt
Open the app by hand, allow notifications and confirm the phone is online.
Account locked
Repeated failures can lock access. Use the official recovery path, not more attempts.
Page will not load
Try a private window without extensions, then a different network.
Wrong environment
Paper and live accounts use separate sign-ins. Make sure you have the right pair.
New phone
Move authentication to the new device before wiping the old one.
Safety
Habits that protect a brokerage login
Do
- Bookmark the official address once and only use the bookmark
- Use a unique password stored in a manager
- Log out on shared computers
- Check the last-login time regularly
Never
- Click “verify your account” links in messages
- Read verification codes to a caller
- Trust sponsored results without checking the domain
- Reuse the password from another service
FAQ
Login questions
Can I log in to Interactive Brokers on this page?
No. This site has no login form. Use the official address or the official app.
Why is there a second verification step?
Accounts that hold money use a second factor, commonly approved on a phone, to block stolen-password access.
What if I lose my phone?
Use the broker's official recovery process and never share codes with anyone who contacts you first.